Your Club Member App is more important today than ever before. You need an engaging App and Club Member Portal to keep members informed and involved, even when they are not on club property. The Cobalt Engage Suite offers a luxurious designed fully responsive Club Website that showcases the lifestyle of your club to attract new members, a full-featured Club Member Portal and Club Member App that’s intuitive and will keep your members engaged, Club Marketing & Communications Module to allow you to manage email campaigns and seamlessly update all Club content that flows to the Website, Portal and App.
Our US-based support team combined with our in-house team of global experts provide support to our clients 24/7. We have been working with private clubs since 2016 and maintain a team of subject matter experts with experience in country club and hospitality operations. We are dedicated to supporting our clients with powerful technology to strengthen their communities.
Cobalt Software has established itself as a leader in the private club management industry by providing cutting-edge, comprehensive software solutions. The company, based in Boca Raton, Florida, offers an all-in-one platform designed to streamline operations at high-end private clubs. With its extensive range of features, Cobalt enables clubs to focus on creating an exceptional member experience while efficiently managing their day-to-day operations.
Cobalt's journey began in 2016, when Boca West Country Club, one of the most prestigious private clubs in the United States, approached the company with a request for a custom-built software solution. Boca West needed a system that could manage the complexity of their operations, including tee times, dining reservations, spa and fitness bookings, event management, and more.
Cobalt rose to the challenge, developing a suite of tools that not only met Boca West's needs but also set a new standard for private club management software. Since then, Cobalt has expanded its offerings to other private clubs, maintaining its commitment to innovation and excellence.
Cobalt's software suite is designed to address the unique challenges of managing a private club. The platform includes a wide range of features, from accounting and membership management to food and beverage services and golf course operations. Here’s a closer look at some of the key components:
Cobalt's accounting software offers a complete suite of financial management tools for clubs. The software handles accounts payable and receivable, generates 1099 forms, and allows for seamless integration with other club operations. Transactions from point-of-sale (POS) systems are automatically recorded, and clubs can generate monthly statements for members with the option to print or email them.
The General Ledger provides a complete record of financial transactions, including recurring journal entries and budget comparisons. Clubs can also manage a chart of accounts (COA) and upload budgets into the system for real-time tracking against actual performance.
Cobalt simplifies membership management by integrating all member-related activities with the club's accounting system. Clubs can easily create and maintain a member database, manage renewals, and track property sales and leases. Membership analytics provide clubs with valuable insights into member behavior, helping to improve engagement and satisfaction.
Members can interact with the club through Cobalt's Member App and Web Portal, where they can update their profiles, view transaction history, and make payments. Clubs can also generate reports on membership activity and send monthly statements to members via email.
Cobalt's Food & Beverage POS system is designed to enhance the member experience by allowing servers to access member preferences, allergies, and favorite orders quickly. The system is real-time, enabling menu edits on the fly and pushing updates to all devices with the click of a button. The POS system integrates seamlessly with Cobalt's table management feature, providing a streamlined dining experience for members.
The platform also includes a Food & Beverage Table Management system that allows clubs to manage floorplans, schedule tables, and track member preferences. The system updates table statuses automatically, helping clubs optimize table turnover and enhance service efficiency.
Cobalt's Retail POS system enables clubs to manage merchandise sales across multiple retail locations. The system integrates with member profiles, allowing for personalized recommendations based on past purchases. Clubs can also track inventory, generate purchase orders, and create custom barcodes for streamlined inventory management.
Cobalt's retail analytics provide clubs with actionable insights, helping them make data-driven decisions that improve sales and inventory turnover. The system allows for gift card management and upsell opportunities, providing a seamless shopping experience for members.
Cobalt offers a comprehensive Golf Course Management solution, including a scalable tee time and lottery system that accommodates in-season and off-season play. The system integrates with the USGA’s GHIN for handicap tracking and provides tools for managing multiple courses, sharing updates with members, and automating golf check-in and starter processes.
Members can request tee times through the Member App and Web Portal, view their play history, and schedule lessons with pros. The system also includes features for bag room management, allowing staff to track and load members' bags efficiently.
In addition to golf, Cobalt provides a Court Booking and Lottery System for managing tennis and other court-based activities. Clubs can create and manage court bookings, customize reservation blocks, and assign game arrangements based on member skill levels. The system integrates with the Member App, allowing members to book lessons, view instructional videos, and receive real-time updates.
Cobalt's Spa, Salon, and Fitness Management system enables clubs to manage member bookings, automate commissions, and integrate member preferences for a personalized experience. Clubs can manage staff schedules and services, and members can book appointments through the Member App or Web Portal.
The system also integrates with Cobalt's accounting software, ensuring that all charges are accurately recorded and processed.
Clubs can manage events seamlessly with Cobalt's Event Registration Management system. Members can register for events through the Member App or Web Portal, and clubs can update seating assignments, location changes, and other details in real-time. Event registrations are linked to the POS system for accurate billing, and analytics provide insights into event success rates.
One of the key strengths of Cobalt's platform is its focus on data-driven decision making. The system includes Club Analytics tools that provide real-time insights into member behavior, financial performance, and operational efficiency. Clubs can customize reports to meet their specific needs and use the data to make proactive decisions that improve member satisfaction and streamline operations.
The analytics tools also make it easier for club managers to present data to boards of directors, providing a clear picture of the club's performance and opportunities for improvement.
Cobalt's AI Concierge feature, available through the Member App, provides members with a seamless way to interact with the club. The concierge, powered by AI, can handle tasks such as booking reservations, placing food orders, retrieving golf bags, and summoning cars from valet services. This intuitive system is designed to enhance the member experience by offering a personalized, convenient way to manage club activities.
The Member App and Web Portal are central to Cobalt's platform, offering members a digital gateway to club services. Members can book reservations, view transaction history, update their profiles, and pay bills directly from the app or portal. The app is designed to be easy to use for members of all ages, from tech-savvy teens to older members who may be less familiar with digital tools.
Cobalt's Marketing and Communications module allows clubs to engage with members through targeted email campaigns, push notifications, and content updates. Clubs can segment their member base based on interests, membership type, or behavior, ensuring that communications are relevant and personalized.
The system integrates with the club's website, Member App, and Web Portal, ensuring that all content is updated simultaneously across platforms. This consistency helps clubs maintain a cohesive brand image and provides members with a seamless experience.
As Cobalt continues to expand, the company is focused on delivering cutting-edge technology that caters to the needs of next-generation club members and staff. With over 300,000 reservations processed annually at Boca West alone, Cobalt has demonstrated its ability to handle the complex operations of large private clubs.
Cobalt Software is more than just a technology provider; it is a partner to private clubs, offering innovative solutions that streamline operations and enhance the member experience. With its comprehensive suite of tools, real-time data analytics, and AI-powered concierge services, Cobalt is leading the way in next-generation club management.
Be the first to receive golf course technology updates on articles, podcast episodes, product reviews, buying guides, new releases, and more!
